Our service currently only handles patients above the age of 18.

Mantra is live on campuses across the country with the ability to support schools across all 50 states. If you’re interested in our program, please email us at partner@mantrahealth.com.

If your school offers the Mantra Higher Ed program, please go to your health or counseling center to get a referral to Mantra. Once the referral is made by your provider on campus, you will receive a link to sign-up by email. If you have already been referred, click here to retrieve your onboarding email.

Great news! Welcome to Mantra Health. You will receive an email after the referral is made by our counseling or health services center containing information to create your patient profile. If you can’t find that email or the link isn’t working, you can resend your activation email here.

Your provider is here for you, but we also have to make sure they take care of their mental health too! Providers do their best to respond to all messages within 24 hours during the weekdays. If a message is sent on the weekend, you should receive a response the following week. If your question is more complicated and requires additional thought or expertise, your provider will ask you to schedule an appointment.

We are not equipped to handle psychiatric or medical emergencies. If you have an emergency that needs immediate response, please call 911 or go to your nearest emergency room.

Students may be responsible for service fees, including no-shows, late cancellations, or in some cases, co-pays on sponsored sessions. Please check your institution’s website to confirm the policy. Please connect with your counseling center or contact Mantra Health at hi@mantrahealth.com or 1-800-464-2083 to see what you’re responsible for.

Yes, absolutely. You will be able to continue working with a provider on Mantra Health’s platform as a self-pay patient. Please reach out to hi@mantrahealth.com or call us at 1-800-464-2083 with any questions.

Just give us a call at 1-800-464-2083 or email us at hi@mantrahealth.com.

Mantra does not accept referrals from the general public.  However, students in care with Mantra may inquire about continuing treatment under self-pay after graduation.

We are not able to support patients under the age of 18 through our self-pay services.

Our Psychiatry intake appointments are 60 minutes and follow-up appointments are 30 minutes. Our Therapy intake appointments are 60 minutes and follow-up appointments are 45 minutes.

We are not equipped to handle psychiatric or medical emergencies. If you have an emergency that needs immediate response, please call 911 or go to your nearest emergency room.

Yes, you will have the same provider throughout your therapy or psychiatry treatment. However, if you would like to change providers, contact us at hi@mantrahealth.com to request a new provider.

You will be able to continue as a self-pay patient with Mantra for 180 days before being referred out for longer term care as needed.

If appropriate, your psychiatry provider can prescribe psychiatric medications. If you are only working with a therapist through Mantra and would like to speak with a psychiatry provider about medication options, please talk to your therapist about requesting a referral. Our psychiatry providers can prescribe all medications except for controlled substances, such as stimulants like Adderall and Ritalin, and benzodiazepines like Xanax and Klonopin.

Your providers are here for you, but we also have to make sure we take care of our mental health too! Providers do their best to respond to all messages within 48 hours during the weekdays. If a message is sent on the weekend, you should receive a response the following week. If your question is more complicated and requires additional thought or expertise, your provider will ask you to schedule an appointment. The messaging system within your patient portal should not be used to request emergency or crisis support. If you have an emergency that needs immediate response, please call 911 or go to your nearest emergency room.

For therapy, you will have full access to your patient portal for 45 days after your therapy appointment. If you do not have another appointment booked with your provider 45 days after your last appointment, your account will be canceled and you will no longer have access to message your provider. For psychiatry, you will have full access to your patient portal for 105 days after your last appointment. If you do not have another appointment booked with your provider 105 days after your last appointment, your account will be canceled and you will no longer have access to message your provider. To maintain access to the patient portal, please book and complete your next appointment within 30 days of the last appointment.

To respect our provider’s time, we request that you cancel or reschedule your appointment at least 24 hours in advance. If you cancel your first self-pay appointment and do not want to reschedule, please email hi@mantrahealth.com. A charge of $50 will be applied to any appointment canceled or rescheduled within 24 hours prior to the scheduled appointment. Failure to show up for your appointment will also result in a $50 charge.  If you need assistance rescheduling your appointment, please contact us at hi@mantrahealth.com or 1-800-464-2083 at least 24 hours before the start of your appointment.

Mantra is no longer in network with health insurance plans, including Medicaid and Medicare.

Mantra accepts payment through all major credit or debit cards. Patients also have the option to request a superbill for services from Mantra as an out-of-network provider. To request a superbill, please email us at hi@mantrahealth.com.

Our current self-pay rates are $90 for a follow up therapy appointment and $125 for a follow up psychiatry appointment. You have the right to receive a Good Faith Estimate explaining how much your mental health care may cost. Under the No Surprises Act, Mantra Health will provide patients who do not have insurance (uninsured),  or who will not be using insurance to pay or reimburse for services (self-pay) an estimate of the total expected costs for services. You can ask Mantra Health for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises. If you have any questions about how this affects your care at Mantra Health, please reach out to our Care Team at hi@mantrahealth.com.